Welcome to rite.sa ("we", "us", "our", or the "Website"), operated by Rite Arabia Company LLC.
These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms of Service, together with any other policies referred to on this website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.
We reserve the right to amend, update, or modify these Terms of Service at any time. Any changes will take effect immediately upon being posted on the website, and your continued use of the website constitutes your acceptance of those changes.
Please read these Terms of Service carefully before using our website or placing an order.
1. Governing Law
Any dispute or claim arising out of or in connection with this website, its use, or any purchase made through it shall be governed by and construed in accordance with the laws and regulations of the Kingdom of Saudi Arabia.
The website rite.sa is operated by Rite Arabia Company LLC, a company established in the Kingdom of Saudi Arabia.
2. Eligibility
To use this website or make a purchase, you must be at least 18 years old. By using this website, you confirm that you meet this requirement.
If you create an account on the website, you are responsible for maintaining the confidentiality of your login details and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
3. Account Registration
By creating an account or purchasing from rite.sa, you agree to provide accurate, current, and complete information. You are responsible for keeping your account information up to date.
We reserve the right to suspend or terminate accounts, refuse service, cancel orders, or remove content at our sole discretion if we believe a user has violated these Terms of Service or applicable law.
4. Products and Availability
All products displayed on rite.sa are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice.
We make every effort to ensure that product descriptions, images, pricing, and other content on the website are accurate. However, we do not warrant that all information is complete, current, or error-free. You should review product details carefully before placing an order.
Our products are intended for personal use only and not for resale unless expressly agreed otherwise in writing.
5. Orders and Acceptance
Placing an order on rite.sa constitutes an offer to purchase. Your order is only accepted once it has been reviewed and confirmed by us, and payment has been successfully processed where applicable.
We reserve the right to reject or cancel any order at our discretion, including in cases involving pricing errors, suspected fraud, stock unavailability, or other legitimate business reasons.
If there is an issue with your order, we may contact you using the email address or phone number provided at checkout.
6. Pricing and Payment
All prices displayed on the website are shown in Saudi Riyals (SAR) and include VAT where applicable. Prices are subject to change without notice.
Payment for orders must be made using the payment methods made available on the website at checkout. Payment details submitted during checkout are processed through secure third-party payment providers.
We do not store, sell, rent, or share your full payment card information with third parties except as necessary to process your transaction securely.
Refunds, where applicable, will be made through the original mode of payment, unless otherwise required by applicable law.
The cardholder should retain a copy of transaction records and merchant policies.
7. Shipping and Delivery
We will make reasonable efforts to deliver your order within the estimated delivery timeframe shown on rite.sa or communicated at checkout. However, delivery times are estimates only and are not guaranteed.
Delivery is deemed completed when the order is delivered to the address provided by you at checkout, or received by any person reasonably appearing to be authorized to accept delivery at that address.
It is your responsibility to ensure that the delivery address and contact details provided are accurate. We are not responsible for failed or delayed deliveries resulting from incorrect or incomplete information.
We are not liable for delays caused by courier issues, force majeure events, public holidays, or circumstances beyond our reasonable control.
If an order does not arrive within the expected period, please contact us promptly so that we can investigate with the courier.
8. International Orders
We currently deliver within the Kingdom of Saudi Arabia only. Should we extend delivery to other countries in the future, the customer will be responsible for ensuring that the products comply with local import laws and regulations in the destination country.
Any customs duties, taxes, or import charges imposed by the destination country are the responsibility of the customer unless clearly stated otherwise at checkout.
We reserve the right not to process or deliver orders to countries, territories, or individuals restricted under applicable sanctions or trade regulations.
9. Cancellations
If you wish to cancel an order, please contact us as soon as possible at [email protected].
Orders may only be cancelled before they have been processed or dispatched. Once an order has been accepted and processed, cancellation may no longer be possible and the order will instead be subject to our Return & Refund Policy.
10. Returns and Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy, as published on rite.sa. Please review that policy carefully before placing an order.
11. Promotions, Discounts, and Free Gifts
From time to time, we may offer promotional discounts, voucher codes, bundles, or free gifts. Such promotions are subject to their specific terms and may be changed or withdrawn at any time without prior notice.
Unless otherwise stated:
We reserve the right to cancel or refuse promotional benefits where misuse, abuse, or fraud is suspected.
12. Intellectual Property
All content on rite.sa, including but not limited to text, graphics, logos, icons, product names, images, videos, designs, and software, is owned by or licensed to Rite Arabia Company LLC and is protected under applicable intellectual property laws.
You may use the website and its content for personal, non-commercial use only. You may not copy, reproduce, republish, upload, transmit, distribute, modify, or exploit any content from the website without our prior written consent.
13. Website Use
You agree not to use rite.sa:
Any illegal or fraudulent use of the website may result in legal action.
14. Third-Party Links
This website may contain links to external websites or third-party services for your convenience. We do not control or endorse such websites and are not responsible for their content, availability, or practices. Your use of third-party websites is at your own risk.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, rite.sa and all content, products, and services made available through it are provided on an "as is" and "as available" basis.
We do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.
We make no warranties, express or implied, regarding the accuracy, reliability, suitability, or availability of the website or its content.
16. Limitation of Liability
To the fullest extent permitted by applicable law, Rite Arabia Company LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:
Nothing in these Terms of Service excludes or limits any liability that cannot be excluded under applicable law.
17. Indemnity
You agree to indemnify and hold harmless Rite Arabia Company LLC, its directors, officers, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, and expenses arising out of your breach of these Terms of Service or your misuse of the website.
18. Privacy
Your submission of personal information through rite.sa is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
19. SMS and Marketing Communications
If you choose to subscribe to our SMS or marketing communications, you agree to receive order updates, promotional messages, reminders, and other brand communications from us, subject to applicable law.
You may opt out at any time by following the unsubscribe instructions included in the message or by contacting us directly. Message and data rates may apply depending on your mobile provider.
20. Language
These Terms of Service are provided in both Arabic and English. In the event of any conflict or inconsistency between the two versions, the Arabic version shall prevail, in accordance with the laws of the Kingdom of Saudi Arabia.
21. Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.
22. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Rite Arabia Company LLC Website: rite.sa Email: [email protected]
